FAQ Notice

1. How can i change language ?

Step 1 : You click icon "Cài đặt". Upper left corner of the screen

Step 2 : Select "Chọn đổi ngôn ngữ" Button.

Step 3 : Click English

Step 4 : Choose button right

Step 5 : You will change English language 

2. Where can I report my problem?

If you have problem for bug, in app purchase, account. Can you sent problem to us through the channel : https://support.sohagame.vn/

If you login website support ingame, you can only login by soha account to report bug.

You should using the web browser to login report bug

3. I want to know the details of the game's features

If you don't know about a feature of the game, you can research this feature at ingame : icon menu at main home -> Select help button.

4. Where can i charger ?

In App Purchase : Ingame at main home -> click Daily icon -> Select Gem Tap and click Purchase button.

Contact via inbox fanpage

5. Where can i use Coupon ?

Contact via inbox fanpage.

6. When Underworld Boss Open ?

Every Saturday from 22:00 to Sunday 22:00 (GMT + 7)

7. Why can’t I evolve hero ?

May be your hero still at in the team, please check all team and remove this hero.

Team : Mission team 1, 2, 3, 4; Match; Tower Of Agony; Defense Squad in Manage Territory

8. Why can’t I receive Gem product Event?

If you want reward product event, you must receive 410 paid gems by in app purchase

9. I don't see bonus Gems of Preminum Growth Package I

When you buy Preminum Growth Package I -> Go to main home -> Check icon Gift -> you will see bonus gems at each level reached

10. How can i logout my account ?

At main home -> you click icon settings -> choose tab Link Account -> click logout. You will logout your account.

11. I Charged First Time but i Can't See Zhuge Liang

Maybe You have not exchanged Zhuge Liang. 

You go to main home -> click icon Bag -> select Shard tap -> Exchange Zhuge Liang

Other News

    Game SG140